Your Health Journey, Simplified
Three steps from booking to ongoing care, with consultations available 7 days a week.
Choose your service and pick a time
Select from our range of services: General GP, Mental Health, Weight Management, Vitality, Chronic Care, or DVA Services. Choose a time that fits your schedule, any day of the week.
- ✓Online booking available 24/7
- ✓Appointments available 7 days a week
- ✓Book directly online
- ✓Takes less than 2 minutes to book
Dr. Sarah Mitchell, MD
General Practitioner
Dr. James Carter, MD
General Practitioner
Dr. Emma Wilson, MD
General Practitioner
Dr. Michael Chen, MD
General Practitioner
Speak with your doctor in real time
Connect with a qualified Australian GP via video or phone for a real-time consultation. Your doctor reviews your health history, discusses your concerns, and determines the most appropriate next steps for your situation.
- ✓Live video or phone consultation
- ✓Personalised advice, referrals, or lifestyle guidance
- ✓Prescriptions issued only if deemed clinically appropriate
- ✓Medical certificates and pathology requests available same day
Same doctor. Consistent care.
No starting over with a new doctor every visit. Your GP can follow up on your progress, review your care plan, and provide continuity of care, because good healthcare does not stop after one appointment.
- ✓Regular follow-up appointments
- ✓Care plan adjustments based on your progress
- ✓Ongoing monitoring and reviews
- ✓No lock-in contracts
What's Included with Telemate Health
One consultation covers your assessment, personalised guidance, and ongoing care.
Qualified Australian Doctors
Your consultation is with a qualified, Australian-registered GP. Every appointment is a live conversation with a doctor, not an algorithm or a chatbot.
Multiple Consultation Outcomes
Your doctor may recommend advice, lifestyle guidance, a referral, monitoring, or a prescription if deemed clinically appropriate. Every outcome is tailored to your individual needs.
Tailored to Your Health Goals
Your care plan is built around your individual health profile, reviewed at every follow-up, and adjusted by your GP where clinically appropriate.
eScripts & Pathology Referrals
If your doctor issues a prescription, it is sent electronically to your phone. Pathology request forms are available same day and can be taken to any collection centre.
Medical Certificates
Work and study certificates issued on the same day by your qualified Australian GP. Accepted by employers and educational institutions Australia-wide.
Ongoing Care & Follow-Ups
Your GP stays with you, monitoring progress, reviewing your health markers, and adjusting your care plan at each follow-up. No starting over with a new doctor.
Frequently Asked Questions
What do I need for a telehealth consultation?
A device with a camera and microphone (phone, tablet, or computer) and a stable internet connection. No app download needed.
How long does a consultation take?
Most consultations are 10–20 minutes, depending on the complexity of your needs.
Can telehealth replace my regular GP?
Telehealth is suitable for many non-emergency health needs. You can book follow-ups with the same doctor for continuity of care. However, some conditions may require an in-person examination, and your GP will advise you if that is the case.
What happens after my consultation?
Depending on your consultation, your doctor may provide health advice, lifestyle guidance, a referral, a pathology request, or a prescription if deemed clinically appropriate. Follow-up appointments can be scheduled as needed.
Is telehealth private and confidential?
Yes. All consultations are encrypted and your health information is protected under Australian privacy law.
What if my condition needs in-person care?
Telehealth is not suitable for emergencies or conditions that require a physical examination. Your doctor will always let you know if your situation requires an in-person visit, and can provide a referral where appropriate. If you are experiencing a medical emergency, call 000.
