DVA Telehealth for Veterans and Defence Families
Telehealth consultations for Australian veterans, current defence members, and their families. DVA Gold and White Card holders may access covered services at no out-of-pocket cost.
Telehealth Designed for the DVA Community
Our doctors have experience in service-related health conditions and work within the DVA system to help streamline your care. Consultations are available via video or phone from anywhere in Australia.
- ✓ DVA Gold and White card services
- ✓ No out-of-pocket cost for covered DVA services
- ✓ Experienced in service-related physical and mental health
- ✓ Mental Health Treatment Plans via telehealth
- ✓ Chronic disease management and medication reviews
- ✓ Referrals within the DVA-approved provider network, where clinically appropriate
DVA
Covered services
Qualified
Australian-registered doctors
MH Plans
Mental Health Treatment Plans
7 days
Available every day
Services Available Through DVA
We offer a range of telehealth services for DVA Gold and White Card holders, with a focus on service-related health needs.
General GP Consultations
Routine and acute care for veterans, including chronic disease management and prescriptions where clinically appropriate.
Mental Health Support
Mental health consultations that may support conditions such as PTSD, depression, anxiety, and service-related concerns.
Chronic Pain Management
Consultations that can assist with service-related musculoskeletal and neuropathic pain, where clinically appropriate.
Rehabilitation Support
Guidance that may support post-injury recovery, exercise medicine referrals, and ongoing care planning.
DVA Referrals
Referrals to DVA-approved providers across Australia, coordinated through your consulting doctor.
Medication Management
Review of existing medications and repeat prescriptions, if deemed medically appropriate by your doctor.
Healthcare That
Puts You First
All
Australian-Registered Doctors
Every doctor is registered in Australia and practises under national telehealth guidelines.
Consultations guided by evidence-based approaches across six health areas
7 Days
A Week Availability
Practitioner-guided care with follow-ups and adjustments tailored to your needs.
Australia-Wide Access
Delivering care to Australians nationwide via secure telehealth
6
Health Services, One Platform
GP, mental health, weight management, vitality, chronic care, and DVA services, all in one place.
Book Directly Online
Choose your service and get started online
From
$39
GP Consultations
Transparent pricing shown upfront. No hidden fees, no surprises.
Proudly Australian
Owned and operated in Australia. Your data stays local, your doctors are local.
What's Included
DVA GP Consultations
Bulk-billed for DVA Gold and White Card holders for covered services.
Mental Health Plans
Mental Health Treatment Plans that may include referrals to DVA-approved psychologists and allied health professionals.
DVA Referrals
Coordinated referrals to DVA-approved providers across Australia, where clinically appropriate.
Chronic Care Management
Ongoing support and care plans for long-term service-related conditions.
How DVA Telehealth Works
How It Works
- 1 Confirm Your DVA Card Details
Let us know your DVA card type. Our team will confirm your coverage before your appointment.
- 2 Consult with an Experienced Doctor
Connect with a doctor experienced in service-related health conditions, including chronic pain and mental health.
- 3 Care Plans and Referrals
Where clinically appropriate, receive Mental Health Treatment Plans, referrals, and care coordination.
- 4 Ongoing Follow-Up
Regular follow-ups and care plan reviews, billed directly to DVA for covered services.
Who This Works For
- Australian veterans and current defence service members
- DVA Gold and White Card holders seeking telehealth consultations
- Veterans managing service-related physical or mental health conditions
- Defence families looking for accessible telehealth care
DVA Telehealth, Anywhere in Australia
Consultations for DVA Gold and White Card holders. No out-of-pocket cost for covered services.
DVA Telehealth Pricing
DVA-covered consultations for Gold and White Card holders.
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Gold and White Card Accepted
DVA-covered telehealth consultations with no out-of-pocket cost for covered services
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Broad Coverage (Gold Card)
Gold Card holders may access consultations for a wide range of health conditions
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Mental Health Support
Mental health consultations and referrals to DVA-approved psychologists, where appropriate
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eScripts and Referrals
Prescriptions (if deemed medically appropriate) and referrals coordinated with DVA
DVA card holders, please have your card details ready when booking. Claims are processed directly with DVA. Telehealth consultations are not a substitute for emergency care or in-person examination where clinically required.
Common questions
Do DVA card holders pay for telehealth?
DVA Gold Card holders may access most telehealth services at no out-of-pocket cost. White Card holders may access services for accepted conditions. Our team can review your card type and confirm your coverage before your appointment.
Do you treat PTSD and service-related trauma?
Our doctors are experienced in PTSD and service-related mental health conditions. They can assess your situation and, where clinically appropriate, prepare Mental Health Treatment Plans for referrals to DVA-approved psychologists and allied health professionals.
Can I use DVA for my ongoing medications?
In many cases, yes. Our doctors can review and renew DVA-approved medications if deemed medically appropriate. DVA covers a range of pharmaceutical benefits for card holders. Your doctor can review your current medications and manage renewals through the appropriate DVA pathways.
What if I live in a remote area?
Telehealth is available anywhere in Australia with no travel required. For veterans in regional or remote areas, telehealth can reduce the need to travel for routine consultations, referrals, and mental health support. Please note that some conditions may still require an in-person examination.
Can family members of veterans access services?
Access to DVA services varies depending on the veteran's service history, the family member's relationship, and the specific services required. Our team can help clarify what may be available for your family situation when you book.
How do I book as a DVA card holder?
Book a consultation and select DVA Services. Bring your DVA card details to the appointment. Our team will confirm your coverage and ensure your consultation is processed correctly through the DVA billing system.
